Quick Help
Booking Services
To book our services, please contact us directly via email at info@seachology.com or call +30 210 123 4567. We'll discuss your specific needs, vessel requirements, and schedule a consultation to develop a customized program for your crew.
You can modify or reschedule your service booking up to 48 hours before the scheduled session. For cancellations, please contact us as soon as possible. Emergency support services are available 24/7 for urgent situations.
Once your service is scheduled, you'll receive a confirmation email with all details including date, time, location, and the professional(s) assigned to your program. You'll also receive reminders before the scheduled session.
We accept bank transfers, major credit cards, and corporate invoicing. Payment terms are discussed during the booking process and can be customized based on your organization's requirements.
Our Services
We provide on-board services worldwide, shore-based programs in Athens and your chosen location, and remote counseling services via video call for clients anywhere in the world.
Emergency support is available 24/7 for active clients. Remote sessions can typically be scheduled within 48 hours. On-board visits require 1-2 weeks advance notice for travel arrangements.
Yes, we serve maritime operations worldwide. Our team travels internationally for on-board services and shore-based programs. Remote counseling is available globally via secure video conferencing.
Our primary languages are English and Greek. We can arrange services in additional languages based on your crew's needs through our network of qualified maritime psychologists.
Professional Support
Your satisfaction is our priority. If you're not completely satisfied with our services, please contact us immediately. We'll work with you to address your concerns and adjust our approach to better meet your needs.
We welcome your feedback! You can provide feedback directly to your assigned professional, contact us via email, or schedule a follow-up consultation. Your input helps us continuously improve our services.
Absolutely. All our services are provided with complete confidentiality. We adhere to professional psychological practice standards and will never share information without your explicit consent.
Yes, if you've worked with one of our professionals before and would like to continue with them, please let us know when booking. We'll do our best to accommodate your request.
Account & Security
To access our client portal, contact us at info@seachology.com. We'll set up your secure account where you can schedule sessions, access resources, and communicate with your assigned professional.
If you've forgotten your client portal password, contact us at info@seachology.com and we'll send you secure instructions to reset it immediately.
To update your contact information or service preferences, contact us at info@seachology.com or speak directly with your assigned professional during your next session.
Yes, we take your privacy and security seriously. All personal information is encrypted and stored securely. We comply with GDPR regulations and never share your information with third parties without your consent.
Programs & General
We specialize exclusively in maritime services with 20 years of experience in both yachting and commercial shipping. Our professionals understand the unique challenges of life at sea and provide culturally-sensitive, evidence-based support.
We work with both! Organizations can book team building and training programs, while individual crew members can access personal psychological support services. We tailor our approach to your specific needs.
Simply contact us at info@seachology.com or call +30 210 123 4567. We'll discuss your needs and schedule an initial consultation to develop the right program or support plan for you.
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